Accessibility
Our accessibility goal, what we test and how to reach us if something does not work for you.
Last updated October 30, 2026 · Version 0.1
Last reviewed: October 30, 2026
Business Credit Partners wants everyone to be able to use businesscreditpartners.com and the partner portal, including people who use screen readers, keyboards, voice control, magnification or captions.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content easier to use for people with disabilities.
Where we are today
Partly meets the goal. Most of the site meets WCAG 2.2 AA. A few parts do not yet. We list them below with what to do in the meantime.
What we do
- We test every page with automated accessibility checks before each update goes live.
- We check pages with a keyboard alone and with a screen reader.
- We use clear headings, labels on every form field, visible focus outlines, and text that can be resized.
- We write in plain language and keep important warnings next to the buttons they relate to.
- We respect your device's "reduce motion" setting.
- We do not use time limits on our forms. Saved answers stay in your browser so you can finish later.
Known limits and what to do in the meantime
| Area | The issue | What to do now |
|---|---|---|
| Sticky header | On some screens, the header can briefly cover the item you moved to with the keyboard | Scroll a little, or zoom the page. We are fixing this. |
| Small targets | A few small links and icons may be hard to tap | Use the larger buttons nearby, or zoom the page. We are fixing this. |
| Account connection and identity check windows | These open in a window run by Plaid, another company. We do not control their design | If you have trouble, email us and we will help or offer another way. |
| PDF documents | Some agreements and statements are PDFs that may not work well with every screen reader | Ask us for a plain-text, large-print or other format. |
| Electronic signature screens | Agreements are signed in a third-party signing tool | Ask us for help or for another way to review and sign. |
Other ways to reach us
If any part of the site does not work for you, we will help another way:
- Email hello@businesscreditpartners.com.
- We accept calls through the free 711 relay service.
- Mail: our mailing address, available on request at hello@businesscreditpartners.com.
We can send documents in other formats, read them aloud by phone, or take your information by email or phone instead of a form.
Tell us about a problem
Email hello@businesscreditpartners.com with the subject "Accessibility." Please tell us the page, what you were trying to do, and the device, browser and any assistive technology you use. We reply within 2 business days and aim to fix or offer another way within 10 business days.
Technical details
The site is built with HTML, CSS, JavaScript and WAI-ARIA. We test with recent versions of Chrome, Safari, Firefox and Edge, and with VoiceOver on Apple devices and NVDA on Windows.
How we review
We check accessibility ourselves, with automated tools and by hand. We review this statement at least once a year and after major changes.
The Business Credit Partners team
Questions about this page? Write to hello@businesscreditpartners.com. See also our Privacy Policy, Terms of Use, Text Message Terms and Disclosures.